Cloud System Administrator

Role and responsibilities

The Technical team in Knowledge Values is challenged to design, implements and maintain intelligent applications and systems based on our innovative Match™ technology with exceptional professionalism.

This diverse role gives you the opportunity to grow in a unique company. While extending your business skills, you will be part of our mission to reduce the world’s complexity and make your mark in digital transformations.

• Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization
• Install and upgrade computer components and software, manage virtual servers, and integrate automation processes
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
• Provide documentation and technical specifications to the team for planning and implementing new or upgrades of IT infrastructure
• Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
• Lead cloud applications and help desk support efforts, making sure all cloud applications, laptops, and related equipment problems are resolved in a timely manner with limited disruptions
• Responsible for capacity, storage planning, and database performance
• Approve or deny change requests for cloud management service modifications
• Analyze cloud resource deployment summary data
• Monitor cloud resource key metrics
• Integrate cloud systems into the current environment
• Resolve operational problems
• Evaluate and implement new cloud computing technologies
• Load balancing

Profile and requirements

• Bachelor’s degree in computer science or a related discipline
• At least 3 years of experience working as system administrator with cloud computing work experience 
• Relevant Certifications: ComptTIA Cloud+, Professional Cloud Administrator (hosted by the Cloud Credential Council) or proprietary certifications, including Azure and AWS
• System administration and IT certification in Linux, Microsoft, or other related fields are a plus
• Experience with scripting and automation tools
• Strong knowledge of implementing and effectively developing help desk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols
• A proven track record of developing and implementing IT strategy and plans
• Team player
• Communicating effectively in verbal and written expression
• Able to facilitate face-to-face client sessions
• Fluency in English (Dutch is a plus)

What we offer

• A competitive salary, appropriate to the position and your capabilities
• An international work environment
• A fast-paced environment focused on personal development
• Onboarding trainings and education possibilities
• 100% travel expenses reimbursement
• High quality equipment (iPhone and MacBook Pro)
• Career development opportunities

Company

Knowledge Values has an exceptional approach towards classifying and structuring business realities in complex cases. Forward thinking and the advanced Match™ AI and Data Technology Platform take us beyond the current hype of AI, Data Processing and Deep Learning. We have a track record in process re-engineering, regulation and data management, online self-service, service desk digitisation, application development and IT architectures. Our disruptive and transformational services are distributed directly as well as through a developing partner network. We seek to expand our market in the Netherlands and Europe and are looking for people who have the drive to make a difference.

Culture

The culture of Knowledge Values represents our core values: work hard, work smart and work efficiently. With a focus on results and a shared belief in the mission of Knowledge Values, our team of professionals realises unprecedented improvements in reducing complexity and facilitating digital transformations. Communication, analytical skills and our intelligent technology underlie the excellence in what we do.