Housing allocation to household based on complex European income rules

Business challenge

The allocation process is getting more complex by increased and primarily tax driven legislation (e.g. the new Allocation law per 1st of January 2016) and enhanced surveillance on accountability.

Solution

A user friendly and web-based knowledge application (WIS*kit) to guide rental agents through the complex process of assessing income, suitability and accountability.
The application supports at taking the right decision(s).
WIS*kit performs the calculations for both the European income test and the appropriate allocation test.

Two tailor made accountability documents are automatically generated based upon the processed input:
1. an overview with reasoned conclusions for the audit by the accountant and
2. the statement household income for signature by the customer

Results

• Correctness. Helps rental employees with a proper assessment of the allocation. Fewer errors by automating allocation requirements and complex income calculations.
• Simplicity. Simplifies the allocation process. Rental employees go through the income test in just a few steps.
• Transparency. Gives clear insight into the considerations for the allocation. Automatically generates reports that can be used for the audit by the accountant.
• Uniformity. All laws, rules and knowledge to allocate appropriately are captured and applied in a uniform way.
• Speed. New hire rental employees are more quickly elaborated by fewer manual operations.
  Uniform defined accountability accelerates the audit by the accountant.
• Flexibility. Suitable for various types of appropriateness. Calculating adequate income in advertised rental.
  Or calculate rental fee on the basis of income.