Intelligent compliance process
Cases > Intelligent compliance process
Optimize the workflow of handling customer dossiers and customer research.
The aim is to relieve through workflow in the areas of:
- management, monitoring and insight into progress of dossiers including signalling
- optimal workload management of staff
- good basis for management information
Knowledge-based modelling of the dossier and customer research processes made it possible to create an interactive, practical and user-friendly workflow. Applying the AKS™ structuring principles ensured instructions with the shortest route to the objective and pro active signalling. Match™ technology then instantly turned these instructions into a dynamically working end-to-end workflow.
- Compliant, zero waste and goal oriented processes through applying AKS™ structuring principles
- Single point of truth and easy maintenance of processes
- Fast implementation of change: workflow specification = workflow application without programming
- Audit proof: in control of customer dossiers, customer surveys and management information